FAQ

 

Theme won't install, demo install won't work as it should or you get any other errors during instalaltion. How to solve?

In most cases, theme or demo content won't install properly because of server side limitations. The easiest way to solve this problem is to contact your hosting provider and ask them to change server values to the ones below:

-  max_execution_time 600

-  max_input_time 600

-  upload_max_filesize 512M

-  post_max_size 512M

 

Error: Are you sure you want to do this?

In some cases, during theme installation via Dashboard or Demo Install, you may get an error like: Are you sure you want to do this? That's because your file size and post size upload limit is too low. We recommend you to increase file size to 512M and timeout to 600. To increase your upload limit and extend timeout, please read this article: http://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/ or contact your hosting provider and ask them to do it for you.

 

Where is Whiteboard demo?

 Whiteboard is a part of Revolution Slider (comes as an add-on), which can be used only if you buy their regular license ($19), so we didn't include it as a separate demo. You still can use Revolution Slider for free, but until you buy their license, you can't unlock this feature. After you buy, activate and update the plugin to the latest version, activate the add-on, please download the Whiteboard SEO design and import into slider as described here.

 

What are minimum server requirements?

 We recommend: WordPress 4.4 or greater, PHP version 5.2.4 or greater, MySQL version 5.0 or greater. Also, make sure cURL is enabled on your server.

 

Can I use the theme on multiple websites?

 Yes, but you have to buy 1 license per website. So, you plan to use it on 5 websites, you have to buy it 5 times. This is Envato policy and you can read more about it here: Standard Licenses.

 

What does support includes?

Support includes theme bug fixes, updates, explanations and help with questions related to our product. Customization or modifications are not included.

 

How to disable top notice bar?

 To disable top notice bar, please go to Appearance > Theme Settings > Logo and Header. Make sure the text area is empty and save the settings.

 

How to change or add links to Services megamenu?

 In order to change links in Services megamenu, pelase go to Appearance > Logo and Header > Megamenu Settings tab. Under MegaMenu Settings, please find Services Icons and click Edit.

 

How to change top Social Networks, Email and Phone number?

 In order to control top bar with Social Networks, Phone and Email, please go to Appearance> Widgets> Top Bar 2 and 3.

 

How to control mobile menu settings?

You have separate settings for mobile and main menu, so you can control them separately. Some of the styling settings are located in Theme Settings> Menu Settings and other can be controlled as Widgets (Appearance> Widgets> Mobile Menu). Megamenu items won't show up in mobile menu, only main links and dropdowns.